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SoapEquipment.com - Custom Designed Soap Making Equipment, Accessories and Tools for The Handcrafted Bodycare Industry

Your Handcrafted Bodycare Business MADE SIMPLE

 

Custom Soapmaking

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Willow Way LLC

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Serving Our Handcrafted Industry to over 98 Countries & Thousands of Cities since 1996

 

Frequently Asked Questions

Select a Category to view the associated Frequently Asked Questions

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Bath Bomb Press (Maker)

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Lip Balm and Pouring Trays

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Soap Making Tools and Accessories

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Beginner Soap Makers Suggestions

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Liquid Soap

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Soap Making Questions

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Candle Wax Equipment

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Loaf Soap Cutters

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Soap Molds & Liners

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Custom Single Bar Mold, Shapes, Graphic Designs

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Lye Tanks

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Soap Shaper

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Drying Trays

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Oil - Wax Melters

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Soap Stampers

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Financing

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Professional Air Soap Cutter System

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Soapmaker Software

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Formulation

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Professional Manual Soap Cutter System

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Start Up Questions

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General Information - Cutters & Molds & Mold Liners

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Pumps

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Warranty

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General Questions

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Scales (General) - (Troubleshooting)

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Hot Process Soap

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Shipping

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FAQ - General Questions

Warranty

Financing

 
 
 

Question:

Does your soap making equipment work only with Cold Processed soap?

Answer:

No. Most of our equipment crosses over in to other uses. For example the Pot Tipper can be used for Cold Processed as well as Hot Processed, lotions, Melt and Pour, butters, etc. Our Oil/Wax Heaters for Hot Processed, Liquid Soap, lotions, CP soap, almost every product requiring heating oils and materials carefully.

Batch Size

 

Question:

How does one determine the batch size?

Answer:

With our custom soap making equipment and soap molds, the batch is determined by the type of cutter used, the bar size and finding the most efficient mold configuration to match that bar size. We will provide you with a very close estimate of your batch size to start with and will help you in sizing your batch ingredients. We offer excellent software for this very thing; it is free with each Professional Soap Cutter.

Electricity

 

Question:

Can you also tell us about electricity requirements on your soap making equipment so we can calculate local electricity cost to us. I use 220 voltage, common in Africa

Answer:

The Air Soap Cutter runs off of a small Air Compressor that will take about 1500 watts. The 65 Gallon Oil Heater takes 5000 watts and the lye tank 3000 watts. Your scales and mixing drill is very little. My guess is that you will need, when making 20,000 bars a week, about, 50 kilowatt hours a day. This includes some for lighting, computers, etc. You will have to get the cost of a kilowatt hour from there.

Bars Per Week

 

Question:

When we talk about number of bars per week, is it a 5 day week, 6 day week or 7 day week.

Answer:

We base the production on "pour days" and "cut days". One experienced person can measure, mix and pour, 10 molds (approximately 350 bars per mold) in one day if they have an efficient system. They can cut this in one day if they have an Air Soap Cutter and a racking system that is easy to stack bars on. Remember you will have packaging, shipping, etc. to consider.

Water

 

Question:

Do you have any idea about water consumption needed to make about 20,000 bars a week?

Answer:

Using 100 grams bars, 20,000 a week, about, 600 liters. Around 30% of a bar is water.

 

Same as:

3.5 oz bars, 20,000 a week, about 132 gallons of water (U.K) or 158 gallons water (US)

Bar Size

 

Question:

What do you recommend is a good bar size? I have never made soap before and don't know which bar size is best.

Answer:

A nice size that fits well in the hand and is popular in most markets is a 100 gram bar (3.5 oz).  When cured, this bar would be about  5.4cm x 8.7cm x 2.4cm  or 2.125 in x 3.425 in x .944 in.  The wet-cut weight would be approx. 110 grams (3.88 oz).

Temperature

 

Question:

At what temperature should soap be mixed?

Answer:

There are many opinions on this. We always poured between 90F and 100F, usually trying for 95F. Had one failed batch in hundreds of 89 pound batches poured. However, many experienced Soapmakers pour at around 80F and 85F, some having decades of experience and producing 100's of thousands of bars.

 

There are some schools of thought that you must pour at much higher temperatures, 120 and up. We have found that high temperatures can create problems not encountered at the lower temperatures, especially when working with some Fragrance oils, certain Essential oils, honey and beeswax.

 

To each their own; try different temperatures. Experiment and find what works for you. Write everything down, taking notes on temps, times and conditions.

Warranty

 

Question:

Do you provide a warranty on your equipment?

Answer:

One year parts and labor, three years parts on products manufactured by Willow Way LLC. Paid shipping for one year to and from the purchasers address is included in warranty for products manufactured by Willow Way LLC. Parts for products, manufactured by Willow Way LLC are shipped free of charge, to the customer for three years. Products not manufactured by Willow Way LLC will be covered by the
original manufacturers warranty.  There is more information on our website at http://soapequipment.com/service

Financing

 

Question:

Does Willow Way do any financing?

Answer:

Not directly. However, we do work with a very good leasing company. Here is the link to the information on our site. http://www.soapequipment.com/leasing/

Small Item Shipping

 

Question:

Why is the shipping on this cutter blade so much? It was more than the blade.

Answer:

Just a quick note to acknowledge your question regarding shipping. There are a couple of things worthy of note:

(1) We do not have a minimum order amount even though we probably make very little to nothing on orders of this size by the time we pay for the accounting - need to enter the order into our books and record the payment; get the order to shipping. Shipping has to pull it and then pack it. Not having a minimum order is our way of trying to help our customers, trusting they will come back to a site where they have received good service and good products.

(2) If you had ordered several items, the shipping per pound would be much less. UPS has a minimum shipping charge, which was already more than the cost of your item.

(3) The shopping cart defaults to residential, since most of our customers are in this category. If you are in a Rural area then that adds some regardless if residential or commercial.

We appreciate your business and trust that this explanation helps.

 

 

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Willow Way LLC - Home Office

12873 W. E. Oler Road

Hagerstown, IN 47346

Phone: 765-886-4640  |  Fax: 765-886-4644

Click Here to e-mail Us

Willow Way LLC - Dallas Office

Dallas, Texas

Phone: 972-620-1108 | Fax: 972-241-5292

Willow Way LLC - Richmond Office

Richmond, Indiana

USA - Office Hours: Eastern Time Zone - Monday thru Friday - 9:00AM - 5:00PM

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