Love the new
loaf
cutter! Are the wires the same gauge as the wires on your
manual cutter that we have? Those are a little thicker
than we would like, but then, they don't break. And I presume
you tighten the wires the same way on this one? Is it a
single wire or what? The problem that we have with our "......"
cutters from <....................> is that the hinges become
loose and sloppy with a lot of use. They're not really built for
high production. What can you tell me about the hinges on
this one? Thanks.
Answer:
Thank you for your question. "Yes", the
wires are the same gauge and "yes" they tighten the same way.
Our "Loaf Soap Cutters" do not use hinges, they pivot on hardened
bolts and are very solidly built. They will last a lifetime with
constant use.
Question:
I currently have a
block grid cutter (a cheaper variety than the one you sell, made
of wood and recycled plastic) and the wires break fairly often
which is time consuming to replace, sometimes even ruining some
of the soap in the process. I'm not sure the reason, but I need
to know of the probability of this happening with your unit as
well.
Answer:
I don't know the gauge or type of the wire you
use. Ours is a special grade that as far as I know only one
company in the World makes. We have sold over a thousand cutters
over the course of 12 years and seldom need to send replacement
wire to anyone.
Sometimes it is not the wire but the wire tying method. We
designed our wire bolts to work with the particular wire we use
and to pull the wire, straight on. They are also designed to
allow tiny adjustments in the tension and to lock firmly in
place.
* All specials are for a limited time only. Offers cannot be
combined with any other discount, offer, promotion or special
incentive program and are not valid on: (a) prior purchases, (b)
prior quotes or offers. Void where prohibited.
Prices are in U.S. dollars (USD). All prices and product
availability subject to change without notice. Unless noted, prices
do not include shipping and applicable sales taxes.
Please call or e-mail us with any questions or to place an order.