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Serving Our Handcrafted Industry to over 105 Countries & Thousands of Cities since 1996

 

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FAQ - Loaf Soap Cutter

Loaf Soap Cutter

Loaf Soap Cutter

Loaf Soap Cutter

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Question:

Love the new loaf cutter!  Are the wires the same gauge as the wires on your manual cutter that we have?  Those are a little thicker than we would like, but then, they don't break. And I presume you tighten the wires the same way on this one?  Is it a single wire or what? The problem that we have with our "......" cutters from <....................> is that the hinges become loose and sloppy with a lot of use. They're not really built for high production.  What can you tell me about the hinges on this one?  Thanks.

Answer:

Thank you for your question. "Yes",  the wires are the same gauge and "yes" they tighten the same way. Our "Loaf Soap Cutters" do not use hinges, they pivot on hardened bolts and are very solidly built. They will last a lifetime with constant use.

 
 

Question:

I currently have a block grid cutter (a cheaper variety than the one you sell, made of wood and recycled plastic) and the wires break fairly often which is time consuming to replace, sometimes even ruining some of the soap in the process. I'm not sure the reason, but I need to know of the probability of this happening with your unit as well.

Answer:

I don't know the gauge or type of the wire you use. Ours is a special grade that as far as I know only one company in the World makes. We have sold over a thousand cutters over the course of 12 years and seldom need to send replacement wire to anyone.

Sometimes it is not the wire but the wire tying method. We designed our wire bolts to work with the particular wire we use and to pull the wire, straight on. They are also designed to allow tiny adjustments in the tension and to lock firmly in place.

When To Cut Your Soap
 

Question:

When should I cut my soap?

Answer:

Cutting Your Soap:

1. It is very important when using a wire cutter to cut the soap as soon as possible. Letting the soap cure and harden too long will result in breaking or stretching the wires.

2. At first, start checking Manual Cutter Molds after about 20 hours. They will usually be ready between 24 and 36 hours but this can vary greatly. Start checking Air Cutter Molds after about 36 hours. Again these are usually ready at about two to three days. Main thing here is observe and take notes on your first few pours. This will eliminate mistakes.

3. Smaller pours require less cure time. Many factors affect curing time. These range from, but are not restricted to; environmental surroundings, humidity, air temperature, insulation method and your soap recipe.

4. You may test your soap by pushing on the top center of the pour. If it is spongy, it is not ready. If it is firm, yet still soft, it is ready.

5. You can also test with a thermometer. Check in the center about mid-way down from the top. It should be ready when the temperature is below 90 degrees (F). After a while you will know by the look and feel of your pour.

 

 

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Willow Way LLC - Home Office

12873 W. E. Oler Road

Hagerstown, IN 47346

Sales,

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Phone: 765-886-4640  |  Fax: 765-886-4644

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Willow Way LLC - Dallas Office

Dallas, Texas

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Phone: 972-620-1108  |  Fax: 972-243-0034

Willow Way LLC - Richmond Office

Richmond, Indiana

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