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SoapEquipment.com - Frequently Asked Questions

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Bath Bomb Presses

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Lip Balm and Pouring Trays

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Liquid Soap

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Scales (General) - (Troubleshooting)

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Ingredients

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FAQ - Scales

 

Question:

I am looking at your Soapers Scale. If I wanted 6.893 ounces, would that come up? Also, some of my friends have scales that they purchased from a different supplier and I have heard a lot of complaints about the "accuracy" in that it won't always weigh the items the same two times in a row.

Answer:

The Soapers Scale reads to 2 decimal places but it is in .05 oz at a time. As an example, if you had a weight that was 4.05 ounces, and you added something very small, the next reading would be 4.10 ounces. If you need to have be more accurate than that, then you set it to weigh in grams instead of ounces. A gram is 0.352 of an ounce. The Soapers Scale also weighs in lbs and ounces or just lbs and of course, kg which you probably would not use since you are here in the States.

You want to check the maximum weight for any scale that you purchase and be sure that you do not overload it. Neither should you operate it in close proximity to cell phones and other electronic gadgets like computer monitors or TV sets that transmit magnet impulses. These can cause your scale to change weights as it picks up on the transmission frequencies. This is true with most scales of this type. An even surface is another essential to have accurate weights. We do not have any of the issues with it changing weights when I weigh the same object.

The best thing to do is to decide what it is you will be using it for. Check the maximum weight - is it okay? Then, determine how accurate you need for it to be? If it fits those 2 requirements, then you should be okay.

TROUBLESHOOTING

SCALES

Question:

SCALE TROUBLESHOOTING GUIDE

Answer:

We Have put together a Troubleshooting Guide to help you get the most out your scale.

This should apply to all the scales that we sell.

Click Here To View The Guide

 

 

Willow Way, LLC - Home Office

Sales, Design & Engineering

Phone: 765-530-0307

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Home Office & Shipping Address:

520 W. Main St.

Hagerstown, IN 47346

Willow Way LLC - Arkansas Office

Custom Large Production & Systems Sales

Phone: 870-429-8230

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Willow Way LLC - Billing

This Address is for Billing Only:

12873 W E Oler Road

Hagerstown, IN 47346

Company Phone Listings

General Sales Questions and Ordering:

765-530-0307 ext.101

Custom Large Production & Systems Sales:

870-429-8230

Tech Support:

765-530-0307 ext.105

Shipping:

765-530-0307 ext.103

$30 minimum purchase (excluding shipping and tax)

USA - Office Hours: Eastern Time Zone - Monday thru Friday - 8:00AM - 4:00PM

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Use of this website signifies your agreement to the Terms of Use * All specials are for a limited time only. Offers cannot be combined with any other discount, offer, promotion or special incentive program and are not valid on: (a) prior purchases, (b) prior quotes or offers. Void where prohibited. Please visit the links above for more information including latest pricing, availability, and restrictions on each offer. Prices are in U.S. dollars (USD) $30 minimum purchase (excluding shipping and tax) . All prices and product availability subject to change without notice. Unless noted, prices do not include shipping and applicable sales taxes.

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